Terms & Conditions — mbi66 Platform Agreement

1Introduction

These Terms and Conditions (hereinafter referred to as "the Terms", "this Agreement", or "T&C") constitute a legally binding agreement between you (the "User", "Player", or "you") and mbi66 (the "Company", "Platform", "we", "us", or "our"), the operator of the online gaming and sports betting platform accessible at mbi66.cam.

By accessing, browsing, registering, depositing, or otherwise using any part of the mbi66 platform, you acknowledge that you have read this Agreement in full, that you understand its contents, and that you unconditionally agree to be legally bound by all its provisions. If you do not agree with any part of these Terms, you must immediately cease using the platform.

mbi66 operates an online casino and sports betting service offering a range of products including, but not limited to: slot games, live dealer casino tables, sports betting markets, lottery-style games, and arcade games — accessible to eligible players across Malaysia, including those in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other locations, subject to the eligibility criteria set out herein.

2Definitions

For the purposes of this Agreement, the following terms shall have the meanings ascribed to them below:

• "Platform" refers to the mbi66 website, mobile interface, and all associated services accessible at mbi66.cam and any sub-domains thereof.
• "Account" refers to the registered player profile created by a User upon successful completion of the registration and verification process.
• "Balance" refers to the real-money funds held within a User's account wallet, exclusive of any locked bonus credits.
• "Bonus Funds" refers to any promotional credits, free spins equivalents, or bonus amounts credited to a User's account under the terms of a specific promotion.
• "Wagering Requirement" refers to the minimum aggregate bet amount that must be placed using specified funds before a withdrawal request may be processed, as detailed on the applicable promotion page.
• "KYC" (Know Your Customer) refers to the identity and document verification process required to authenticate a User's account and authorise withdrawals.
• "Restricted Jurisdiction" refers to any country or territory in which the use of the mbi66 platform is prohibited or regulated in a manner that renders access by residents unlawful under applicable local law.
• "MYR" or "RM" refers to Malaysian Ringgit, the primary transaction currency of the mbi66 platform.
• "RTP" (Return to Player) refers to the theoretical long-term percentage payout rate of a given game, expressed as a percentage of total wagered amounts.
• "Force Majeure" refers to circumstances beyond the reasonable control of the Company, including but not limited to natural disasters, acts of government, civil unrest, or technical infrastructure failures.

3Account Eligibility

To be eligible to open and maintain an account with mbi66, you must satisfy all of the following conditions at all times:

3.1 Age Requirement

You must be at least 21 years of age. This requirement is strictly enforced. Any User found to be under the age of 21 will have their account immediately suspended, all pending transactions cancelled, and any balance held pending investigation in accordance with responsible gambling protocols.

3.2 Legal Capacity

You must possess full legal capacity to enter into a binding contract under the laws applicable in your jurisdiction of residence. Persons who are legally prohibited from entering contracts (including those under guardianship or declared bankrupt) are not eligible to register.

3.3 Jurisdictional Compliance

You must not be a resident or citizen of any Restricted Jurisdiction. You are solely responsible for determining whether online gambling is lawful in your place of residence before registering or using the mbi66 platform. Malaysian users are specifically advised to consider their obligations under applicable Malaysian laws regarding online gambling.

3.4 One Account Rule

Each individual person may maintain only one registered account on the mbi66 platform at any given time. The creation of duplicate or multiple accounts — whether in the same name, using the same payment method, device, IP address, or any combination thereof — is strictly prohibited and constitutes grounds for immediate account termination.

3.5 Self-Exclusion Status

Persons who have previously voluntarily self-excluded from the mbi66 platform or any affiliated platform are not eligible to register or re-register during the active exclusion period. Any attempt to circumvent a self-exclusion must be reported to the support team immediately.

4Account Registration & KYC Verification

4.1 Registration Requirements

During registration, you must provide accurate, truthful, and complete information including your full legal name, date of birth, residential address, email address, and phone number. You must promptly update your account information in the event of any change. Providing false or misleading registration information is a material breach of this Agreement.

4.2 KYC Documentation

mbi66 is required to verify the identity of all players before processing withdrawal requests. You may be required to submit the following documents:

• Identity Verification: A clear copy (front and back) of a valid Malaysian government-issued identity card (MyKad) or an equivalent international passport.
• Proof of Address: A utility bill, bank statement, or official correspondence dated within the past three (3) months confirming your registered residential address.
• Payment Method Verification: Evidence of ownership of the payment method used for deposits, which may include screenshots of your e-wallet profile (Touch 'n Go eWallet, Boost, GrabPay) or internet banking account.

4.3 Verification Timeline

mbi66 will endeavour to complete standard KYC reviews within one to two (1–2) business hours of receiving complete documentation. In cases requiring enhanced due diligence, the review period may be extended up to three (3) business days. Withdrawal requests will be held pending KYC clearance.

4.4 Account Credentials

You are solely responsible for keeping your username and password confidential. You must not share your login credentials with any third party. mbi66 will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. If you suspect unauthorised access, you must contact our support team immediately.

5Deposits & Payments

5.1 Accepted Payment Methods

mbi66 currently accepts deposits via the following payment channels: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, and other locally supported Malaysian banking options. Additionally, cryptocurrency deposits are accepted in Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and BNB, subject to the applicable crypto deposit terms.

5.2 Minimum Deposit

The standard minimum deposit at mbi66 is RM50, unless otherwise specified for a particular payment method or promotion. Maximum deposit limits may apply per transaction and per day, subject to your account tier and applicable KYC status.

5.3 Deposit Processing

Deposits made via Malaysian e-wallets and FPX/DuitNow are typically credited to your mbi66 balance immediately upon successful authorisation. Bank transfer timelines may vary depending on your financial institution. mbi66 does not charge processing fees on standard deposits; however, your payment provider may apply independent fees.

5.4 Currency

All transactions on the mbi66 platform are processed in Malaysian Ringgit (MYR). Cryptocurrency deposits are converted to MYR equivalent at the prevailing market rate at the time of crediting. mbi66 accepts no liability for exchange rate fluctuations between deposit and conversion.

5.5 Third-Party Payments

Deposits must be made from a payment account registered in your own name. mbi66 strictly prohibits the use of third-party payment accounts. Any deposit received from a payment account not registered in the account holder's name may be refunded, and the account may be suspended pending investigation.

6Withdrawals

6.1 Eligibility to Withdraw

In order to submit a withdrawal request, the following conditions must be satisfied: (a) your account must be fully KYC-verified; (b) you must not have active pending withdrawal requests that exceed your current balance; (c) any applicable wagering requirements on bonus funds must be fully completed; and (d) your account must be in good standing with no active investigations or restrictions.

6.2 Processing Times

mbi66 targets the following withdrawal processing windows, subject to verification status and payment method:

• Touch 'n Go eWallet, Boost, GrabPay: Typically 5 to 30 minutes after approval.
• DuitNow / FPX / Bank Transfer: Typically 30 minutes to 2 hours during standard banking hours; may extend on weekends or public holidays.
• Cryptocurrency (BTC, ETH, USDT): Subject to blockchain network confirmation times; typically 30 minutes to 2 hours depending on network congestion.

6.3 Withdrawal Limits

Minimum and maximum withdrawal amounts apply per transaction and per rolling time period. These limits vary by VIP tier and are communicated within your account dashboard. Higher-tier VIP members may benefit from elevated daily withdrawal limits.

6.4 Withdrawal Method Matching

As a general principle, withdrawals will be processed back to the same payment method used for the most recent qualifying deposit. mbi66 reserves the right to require additional verification before processing withdrawals to payment methods not previously used for deposits.

7Bonuses & Promotions

7.1 General Bonus Terms

All bonuses, promotional offers, free bet credits, cashback amounts, and loyalty rewards offered by mbi66 are subject to the specific terms attached to each promotion, in addition to these General Terms and Conditions. In the event of any conflict, the promotion-specific terms shall take precedence.

7.2 Wagering Requirements

Bonus funds are not withdrawable until the applicable wagering requirement has been satisfied. Wagering requirements vary by promotion and are clearly stated on each offer. Failure to meet the wagering requirement within the specified validity period will result in forfeiture of the bonus balance and any winnings generated therefrom.

7.3 Game Eligibility

Not all games contribute equally to bonus wagering requirements. Live sports betting, live dealer games, and table games may contribute at a reduced rate or may be entirely excluded from wagering requirement fulfilment. Eligible games and contribution percentages are specified on each promotion page.

7.4 Abuse of Promotions

mbi66 reserves the right to void bonuses and any associated winnings, and to suspend accounts, where it determines — at its sole discretion — that a player has abused promotional offers. Bonus abuse includes, but is not limited to: registering multiple accounts to claim bonuses multiple times, employing betting strategies specifically designed to circumvent wagering requirements, or coordinating with other players to exploit promotional structures.

7.5 VIP Loyalty Programme

The mbi66 VIP Programme operates across four tiers: Bronze, Silver, Gold, and VIP Elite. Tier classification is determined by cumulative wagering activity within the applicable measurement period. The Company reserves the right to revise tier criteria, benefits, and tier classifications at any time, with reasonable prior notice to affected players.

8Game Rules & Player Conduct

8.1 Game Outcomes

All game outcomes on the mbi66 platform are determined by independently certified Random Number Generator (RNG) systems. The Company warrants that it does not manipulate game outcomes in any manner beyond the mathematically established house edge inherent to each game type. Slot RTP percentages are disclosed on individual game information panels.

8.2 Technical Malfunctions

In the event of a technical malfunction, disconnection, or system error during an active game session, mbi66's records shall be the definitive reference for settling any disputed outcome. The Company reserves the right to void bets placed during periods of verified platform error. Bets placed and outcomes generated during a confirmed malfunction may be cancelled and stakes returned to the player's balance.

8.3 Sportsbook Integrity

mbi66 reserves the right to void, restrict, or cap any bet on its sports betting markets at its sole discretion, including where it has reasonable grounds to suspect match-fixing, insider information advantage, or coordinated wagering activity. Bets placed on markets affected by confirmed match integrity violations may be settled at voided odds.

8.4 Player Conduct Standards

Users must conduct themselves in a respectful manner when interacting with the platform, support team, or live dealer personnel. Abusive, threatening, or harassing behaviour directed at mbi66 staff or other players will result in immediate account suspension.

9Responsible Gambling

mbi66 is firmly committed to promoting responsible gambling and minimising the risk of gambling-related harm to our players. The following tools and policies form part of our responsible gambling programme:

9.1 Self-Exclusion

Players may request a self-exclusion period — either temporary (minimum 24 hours) or permanent — by contacting our support team. During an active self-exclusion, the account will be locked and re-registration will be blocked for the duration of the exclusion period.

9.2 Deposit Limits

Players may set voluntary daily, weekly, or monthly deposit caps within their account settings. Once set, a limit reduction takes effect immediately; a limit increase requires a mandatory 24-hour cooling-off period before activation.

9.3 Reality Checks

Session time reminders may be activated from within your account settings. These notifications display elapsed session time at user-defined intervals to help maintain awareness of time spent on the platform.

For full details of our responsible gambling tools and resources, please visit our dedicated Responsible Gambling page.

10Prohibited Activities

The following activities are strictly prohibited on the mbi66 platform. Engaging in any prohibited activity constitutes a material breach of this Agreement and may result in account suspension, forfeiture of balance, and referral to relevant authorities:

• Registering more than one account, whether personally or through a proxy or third party.
• Providing false, misleading, or incomplete information during registration or KYC verification.
• Using another person's identity, payment method, or account credentials without their explicit written consent.
• Engaging in any form of money laundering, including depositing and withdrawing funds without genuine gambling activity.
• Using automated bots, scripts, artificial intelligence tools, or any other software to gain an unfair advantage in any game or betting market.
• Exploiting software bugs, game errors, or platform vulnerabilities — any such discovery must be reported immediately to support rather than exploited.
• Engaging in coordinated wagering schemes or any activity designed to manipulate game or sports outcomes.
• Attempting to access the platform from a Restricted Jurisdiction by means of VPN, proxy, or similar technology.
• Engaging in collusion, chip-dumping, or other forms of unfair play in multi-player game environments.
• Conducting any commercial activity on the platform without prior written authorisation from mbi66.

11Suspension & Termination

11.1 Suspension by the Company

mbi66 reserves the right to suspend or restrict an account, without prior notice, where there are reasonable grounds to suspect: a breach of these Terms; fraudulent, criminal, or abusive behaviour; a match-fixing or collusion investigation; or a technical issue requiring urgent account isolation pending investigation.

11.2 Account Closure by the Company

mbi66 reserves the right to permanently close an account and, subject to investigation outcomes, forfeit the balance in circumstances including, but not limited to: confirmed fraud; chargeback abuse; provision of false registration details; or confirmed breach of these Terms. Where the balance is not forfeit, it will be returned to the verified payment method on record following the conclusion of any investigation.

11.3 Account Closure by the Player

Players may request the closure of their account at any time by contacting the support team. Accounts with an outstanding balance will have funds returned to the verified payment method, subject to standard KYC verification and any applicable processing timelines. Pending wagering requirement obligations are forfeited upon voluntary closure.

12Limitation of Liability

To the fullest extent permitted by applicable law, mbi66, its directors, officers, employees, agents, and partners shall not be liable for any loss or damage — whether direct, indirect, incidental, consequential, or punitive — arising from:

• Your use of or inability to access the mbi66 platform;
• Any game outcome, technical malfunction, or system error;
• Unauthorised access to your account resulting from your failure to maintain the security of your credentials;
• Interruption, suspension, or termination of the platform or any part thereof;
• Any third-party actions, including payment processing delays or errors by external providers such as Maybank, CIMB, or Touch 'n Go eWallet;
• Force majeure events beyond the Company's reasonable control.

Nothing in this clause shall be construed as excluding liability for fraud, wilful misconduct, or death or personal injury caused by the Company's negligence.

13Intellectual Property

All content available on the mbi66 platform — including but not limited to software, text, graphics, logos, game interfaces, icons, audio, and video — is the proprietary property of mbi66 or its licensed content partners and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial gaming purposes in accordance with these Terms. You may not reproduce, distribute, modify, or reverse-engineer any part of the platform or its content without the prior written consent of mbi66.

14Privacy & Data Protection

The collection, processing, storage, and use of your personal data by mbi66 is governed by our Privacy Policy, which forms an integral part of this Agreement and is incorporated herein by reference. By agreeing to these Terms, you also acknowledge that you have read and accepted our Privacy Policy.

In summary, mbi66 collects personal data for the purposes of account management, KYC compliance, fraud prevention, payment processing, and service improvement. We do not sell personal data to third parties for marketing purposes. All data is held and processed in accordance with applicable international data protection standards.

15Amendments to These Terms

mbi66 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. We will endeavour to provide advance notice of material changes via email to the address registered on your account, or by posting a notice on the platform, no less than seven (7) days before the changes take effect — except where immediate amendment is required by law or to address an urgent security concern.

Your continued use of the mbi66 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the platform and may request account closure in accordance with Section 11.3.

16Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company holds its gaming licence. mbi66 operates under an international gaming licence issued by a recognised offshore regulatory authority.

In the event of any dispute arising from or relating to these Terms or your use of the platform, the parties shall first endeavour to resolve the matter through good-faith negotiation. Where resolution cannot be reached informally, disputes shall be referred to arbitration or the relevant courts of the governing jurisdiction, as applicable.

Malaysian users are reminded that they are responsible for understanding and complying with all laws applicable to online gambling in Malaysia. Nothing in these Terms constitutes legal advice or a representation by mbi66 regarding the lawfulness of online gambling in any specific jurisdiction.

17Contact Us

If you have any questions, concerns, or requests relating to these Terms and Conditions, you may contact the mbi66 team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the platform interface. This is the fastest way to reach our support team.
• Email: [email protected] — for written enquiries and documentation submissions. Typical response time within 1 hour during peak hours.

For responsible gambling support or self-exclusion requests, please contact our support team directly or visit our Responsible Gambling page for additional resources and tools.